Direct Express ® will never contact you by phone, email or text message to ask you for your card number, password, PIN or security code.
If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card.
Direct Express ® cardholders can get cash from ATMs worldwide wherever the MasterCard ® acceptance mark is displayed. Some ATM owners apply a surcharge fee to use their ATMs. This fee is in addition to any other fees applied.
To locate the nearest MasterCard ® ATM Click on the MasterCard ® logo and you will be linked to their worldwide network of ATMs. Follow the web page instructions to narrow your search or simply enter your zip code and press enter.
Click on any one of the brand marks displayed and follow their instructions to locate the nearest surcharge free ATM.
Tips When Using ATMs. Always read the ATM screen messages carefully. You may cancel the cash withdrawal transaction if you wish to avoid the surcharge fee.
Press the enter key if you wish to continue and pay the surcharge fee.
Another option for obtaining cash is at a retailer location. Many retailers will provide cash back with your purchase at the point-of-sale terminal.
Ask your retailer if they provide this service as a convenient way to obtain cash.
This is read only information :The Direct Express ® Debit Mastercard ® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated. Mastercard ® and the Mastercard ® Brand Mark are registered trade marks of Mastercard International Incorporated. Direct Express ® and the Direct Express ® logo are service marks of the U.S. Department of the Treasury, Bureau of Fiscal Service (used with permission).